ABOUT

Mission Statement

Provide safe, welcoming, non-judgmental space and supportive services for homeless & housing insecure residents of Mt Washington Valley.

Strategic Plan

Funded by a grant from NH Charitable Foundation, the Way Station recently completed our strategic plan. Learn about our vision for the near-term future! You can read it here.

Find Us / Reach Us

Mailing Address: PO Box 1888, North Conway, NH 03860
Physical Address: 15 Grove St, North Conway, NH 03860
Call 603.452.7113

Hours of Operation / Way Station's Day Resource Center

CALL 603.452.7113 for support. You can leave a message seven days a week; we will reply by phone during operating hours and identify ways that we can be of assistance.

In addition, we're currently offering on-site services on Mondays 10am-2pm (only by appointment) and or by appointment on Thursdays 10am-4pm, as well as pick up of supplies from 4-6pm. We pack "go bags" including client's mail, toiletries, laundry cards & detergent, phone cards, emergency food, camping supplies (if available and needed) and more. We also offer mobile hours in Ossipee on Wednesdays; please contact (603.452.7113) for times and locations. We also conduct wellness calls, develop relationships with people who seek our help, and make referrals to additional resources through other local agencies and nonprofits. Note that we aren't a shelter. We cannot offer housing.

Carroll County's Cold Weather Emergency Response Program

CALL 603.452.7113 for support. The Way Station administers the county's DHHS-funded Cold Weather Emergency Response program. We activate only for extreme weather, including snow storms, freezing rain, or life-threatening cold based on single digit or below-zero temps or wind chill. The response is focused on the region's most vulnerable population -- people living outside or sheltering in vehicles, for example -- who may be placed in hotels overnight if rooms are available. Other options include distribution of gas cards or winter-rated camping gear for people not permitted to stay in hotels. We don't provide ongoing, contiguous stays in hotels except in extreme weather conditions.

Day Resource Center's Scope of Services

Contact Client Coordinator Dan Lavigne: 603.452.7113 or email: waystationnh@gmail.com
Phones and phone cards with calling and internet access
Mail box address
Shower facilities / toiletries
Laundry and supplies (by appointment on as-needed basis)
Supplies: toiletries, sleeping bags, tents, blankets, towels, etc.
Referrals to other Mt Washington Valley services:
- Town representatives
- Tri-County Cap Homeless Intervention & Prevention team
- Recovery Organizations: Mt Washington Valley Supports Recovery & White Horse
- Dept of Health & Human Services - DHHS
- White Mountain Community Health
- Northern Human Services
- School family liaisons - SAU9 School District and others as needed
- Children Unlimited
- VA - Veteran Support
- NH Works
- Retired Senior Volunteer Program (RSVP)
- Gibson Center thrift shop and senior services
- Vaughan Center
- Food Pantries
- Starting Point
- C3PH: Carroll County Community Public Health (Granite State United Way)
- 211
- ServiceLink
- More

Feedback or Complaints: Ombudsman Can Receive Your Reports

We are working with a community ombudsman (advocate for clients or community members needing to report any issues with the Way Station). He comes from outside our own organization. He will handle any critical feedback, observations, or complaints. All messages sent to Walt Hampton are confidential; they do not go through Way Station staff or systems. People can be honest. All such feedback will be received directly by Walt Hampton, and then he will process it with the person follow up.

Rev. Walt Hampton, J.D., CFC

P.O. Box 1356

Intervale, NH 03845

860-306-4057

private@walthampton.com