Operating with Adaptive Protocols: More Phone Support and Appointment-Only Curbside Support
Yes, we sound like a roadside assistance company. We've reduced on-site hours to ONE SHIFT on Thursday evenings starting at 5pm. Meanwhile, we're on the phone with guests and referring agencies 7 days a week (phone: 603.452.7113).
During our one weekday shift, we are contacting all guests and making individual appointments. Two volunteers prep all items that we can provide for guests (clean towels, laundry cards, toiletries, emergency groceries, camping supplies like sleeping bags & tents, and other items they identify). We place each package on the porch for hands-free pickup once the guest arrives.
WISH LIST: Financial donations go the furthest. In-kind donations needed of clean towels, canned goods (especially beef stew, canned pasta & sauce with meatballs, canned tuna, canned chicken, peanut butter, boxed macaroni and pasta & sauce).
Additionally, we continue to respond to phone calls every day. Our nonprofit partners are also working through weekends, so we're doing alot of coordination with them to help our guests when possible. Our volunteers have become more deeply involved in supporting emergency housing scenarios, when quick solutions can be arranged, in cooperation with local agencies. Housing options are more scarce than ever, since most hotels are closed, and they are often the most effective short-term solution. There are no emergency shelters available in our county. All such shelters for the homeless are 1-3 hours away. The Way Station remains a day-resource center only; we don't provide emergency shelter, only wrap-around services and support!